Rare Desk, 3rd floor,
eternal corporate services Durgam Cheruvu Rd,
D Block, Kavuri Hills, Madhapur,
Hyderabad, Telangana - 500081
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Common Questions
Frequently Asked Questions
Find quick answers to common inquiries about our products and services.
RareDesk specializes in three key industries: Textile & Apparel Manufacturing,
Educational Institutions, and Sports Facility Management. Our ERP solutions are
tailored to address the unique challenges and workflows of each sector.
Implementation time varies based on the size of your organization and the modules
you're implementing. On average, our ERP solutions take 4-8 weeks for standard
deployments. Complex enterprise implementations may take 12-16 weeks.
Yes, we provide comprehensive training programs for all new users. This includes
on-site training sessions, video tutorials, documentation, and ongoing support.
We also offer train-the-trainer programs for larger organizations.
We offer multiple support tiers: Standard (business hours), Premium (24/5), and
Enterprise (24/7). All plans include email support, while higher tiers add phone
support and dedicated account managers. Response times vary by plan.